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Last updated: February 14, 2026
Welcome to Velinorax (“Velinorax”, “we”, “us”, “our”). We operate this store and website, including all related information, content, features, tools, products, and services (collectively, the “Services”) to provide you with a shopping experience.
Our store is hosted on Shopify, which provides the e-commerce platform that enables us to offer the Services to you.
These Terms of Service (“Terms”) govern your access to and use of the Services. By visiting, browsing, interacting with, or purchasing from the Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not use the Services.
You represent that you are at least the age of majority in your place of residence, or you have the consent of a parent/guardian to use the Services.
To use certain features of the Services (including placing an order), you may be required to provide information such as your name, email, billing and shipping addresses, and payment details. You agree that all information you provide is accurate, current, and complete, and that you have the legal right to provide it.
If you create an account, you are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You may not transfer or assign your account to any other person.
We try to display product descriptions and images as accurately as possible. However, colors and appearance may vary depending on your device and settings.
Product descriptions, pricing, availability, and other content may be updated at any time without notice. We reserve the right to modify or discontinue products at any time.
Unless explicitly stated, information on the Services is provided for general informational purposes and is not intended as professional advice.
By placing an order, you make an offer to purchase. We may accept or decline any order in our sole discretion.
An order is not accepted until we confirm acceptance and successfully process payment. We may contact you using the email, phone number, or billing/shipping address provided if we need more information or if an order is canceled or changed.
You are responsible for reviewing your order details before submitting. After acceptance, cancellation may not be possible.
Purchases are subject to our Return Policy / Refund Policy (as posted on our website).
You represent that your purchases are for personal or household use and not for commercial resale or export.
Prices, discounts, and promotions may change without notice. The price charged will be the price displayed at checkout at the time the order is placed and confirmed in your order confirmation email.
Unless stated otherwise, prices do not include taxes, customs duties, import charges, or similar fees that may apply in your jurisdiction.
You agree to provide current, complete, and accurate billing and payment information, and to promptly update it as needed.
Delivery times are estimates and are not guaranteed. Delays may occur due to carriers, customs, weather, or other events outside our control.
Shipping and delivery terms (including estimated timeframes, destinations, and tracking) are described in our Shipping & Delivery Information page and/or at checkout.
Where permitted by law, risk of loss passes to you upon delivery to the carrier. Title to products transfers at the time we deliver the products to the carrier, unless otherwise required by applicable law.
Returns, exchanges, and refunds are handled in accordance with our Return Policy / Refund Policy posted on the Services. Please read it carefully before making a purchase.
All content on the Services—including trademarks, logos, text, images, graphics, videos, and the overall design and arrangement—is owned by Velinorax or its licensors and is protected by applicable intellectual property laws.
You may use the Services for personal, non-commercial purposes only. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any content from the Services without our prior written permission, except where such use is expressly permitted by law.
We may provide access to third-party tools or services. We do not control and are not responsible for these tools. They are provided “as is” and “as available” without warranties.
Your use of third-party tools is at your own risk and subject to the third party’s terms.
The Services may include links to third-party websites or resources. We are not responsible for the content, accuracy, or practices of third parties. If you leave our Services to access third-party websites, you do so at your own risk.
Our store is hosted on Shopify. However, any purchase you make through our store is made directly with Velinorax, not Shopify.
You acknowledge that Shopify is not responsible for the sale, delivery, quality, or safety of products purchased from our store. To the extent permitted by law, you agree that Shopify and its affiliates are not liable for any claims, damages, or losses arising out of your transactions with Velinorax.
Our collection and use of personal information is described in our Privacy Policy. By using the Services, you acknowledge that you have read and understood our Privacy Policy and, where applicable, Shopify’s privacy practices.
If you submit reviews, comments, suggestions, or other content (“Feedback”), you grant us a worldwide, perpetual, irrevocable, royalty-free license to use, reproduce, modify, publish, distribute, and display that Feedback for any purpose, including to operate and improve the Services.
You represent that your Feedback is lawful, does not infringe third-party rights, and does not contain harmful or malicious code.
We may remove Feedback at our discretion if we believe it violates these Terms or applicable law.
Occasionally, the Services may contain typographical errors or inaccuracies related to product descriptions, pricing, promotions, shipping, or availability. We reserve the right to correct errors and to update or cancel orders if information is inaccurate, including after an order is placed.
You agree not to use the Services:
for unlawful, fraudulent, or malicious purposes;
to violate laws or regulations;
to infringe intellectual property rights;
to harass, abuse, defame, or harm others;
to transmit viruses or malicious code;
to scrape, crawl, or misuse the Services’ data or security features;
to interfere with the operation or security of the Services.
We may suspend or terminate access if we believe you violated these Terms.
We may terminate or suspend your access to the Services at any time, with or without notice, if we believe you have violated these Terms or applicable law.
Sections that by their nature should survive termination (including Intellectual Property, Disclaimers, Limitation of Liability, Indemnification, and Governing Law) will survive.
To the fullest extent permitted by law, the Services and all products offered through the Services are provided “as is” and “as available” without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.
We do not guarantee that the Services will be uninterrupted, timely, secure, or error-free.
Some jurisdictions do not allow certain warranty disclaimers, so some of the above may not apply to you.
To the fullest extent permitted by law, Velinorax (including our directors, officers, employees, affiliates, agents, contractors, service providers, and licensors) will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, savings, data, or replacement costs arising from your use of the Services or products purchased through the Services.
In jurisdictions where limitations of liability are restricted, our liability will be limited to the maximum extent permitted by law.
You agree to indemnify, defend, and hold harmless Velinorax, Shopify, and our respective affiliates, officers, directors, employees, and agents from any claims, damages, liabilities, and expenses (including reasonable legal fees) arising out of your breach of these Terms, your misuse of the Services, or your violation of law or third-party rights.
If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions will remain in full force and effect.
These Terms, together with policies referenced herein (including the Privacy Policy and Return Policy), constitute the entire agreement between you and Velinorax regarding the Services and supersede any prior agreements.
You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign these Terms without restriction.
These Terms and any disputes arising from them are governed by the laws applicable in the jurisdiction where the merchant entity listed below is registered and operates, without regard to conflict of law principles. Where required by law, nothing in this section limits your mandatory consumer rights.
We may update these Terms from time to time. The latest version will always be posted on this page with the updated “Last updated” date. Your continued use of the Services after changes take effect means you accept the revised Terms.
Questions about these Terms should be sent to:
QUANTUM DIGITAL COMMERCE LTD
Email: info@velinorax.com
Phone: +44 7782 256893
Address: 128, City Road, London, EC1V 2NX, United Kingdom
Company number: 16843785